Book Excerpts

7 Secrets to Communicating with Dental Patients

Learn the proven techniques of quality patient communication from Dr. Roger P. Levin, the world's foremost authority on dental practice management and marketing, in The Seven Secrets to Communicating with Dental Patients.

Office Policy Manual

Protect your practice and safeguard your business with this essential manual. Implement documented HR policies and procedures. Clarify employee responsibilities and duties. This manual is a must for every practice!

100 Ways to Increase Your Practice Profitability

Your practice is a business. Make it a successful one… with this book! This comprehensive guide to practice management will help turn your dental practice into a highly profitable business. Too many dentists waste years learning the dental business the hard way. Don't make that mistake. Start reaping the rewards of maximum profitability… today!

Practice Finance

Learn how to positively affect every aspect of your practice's financial health. This book provides strategies to help increase collections, calculate and grow profit per hour, and much more.

Essential Scripts For Patient Communication

Help your team say it right… every time! Every patient interaction is an opportunity for your team to shine. Enhance your team's verbal skills with these essential scripts. Give your team the tools that will "WOW" patients time and time again!

Power Cell Scheduling™

Increase productivity and reduce stress with Levin Group's Power Cell Scheduling. This important book teaches you how to control your schedule for maximum efficiency. By implementing this proven scheduling system, you can effectively manage patient flow while consistently reaching your financial goals. Start working smarter with Power Cell Scheduling!

What to Say, What Not to Say

Communication affects every patient interaction in your office. Enhance your team's verbal skills with this critical how-to manual on practice communication! Eliminate the miscues that can undermine superior care and great customer service. Turn every team member into an effective spokesperson for your practice!

The Bonus System That Works

Motivate your staff and drive growth… with a bonus system that's a win-win for you and your team. When you tie performance to production and collections, watch your production skyrocket! Give your team the incentive to take your practice to the next level… with The Bonus System That Works!

Get A Life And Keep It!

Envision your future and make it reality, whether you have been practicing for two months or 20 years. It's time to make your life richer, fuller, happier, more balanced and more meaningful. Now you can finally achieve the right balance between work and recreation with this invaluable book from Dr. Roger P. Levin.

PowerScripts™ for the Specialty Office

Train your team to say the right thing every time. Reduce the verbal miscues that often increase practice stress by incorporating the powerful scripts in this book. Subjects covered include communication with referring practices, scheduling, new patient phone calls and much, much more!

Letters for Effective Communication with Patients

This book includes examples and strategies for letters to your patients that cover nearly every situation that arises in your practice. The letters help ensure positive patient experiences and communication. The enclosed CD also contains letter templates you can customize for use in your unique practice.